At Valtorm, we are committed to safeguarding your privacy. As part of our commitment, we collect various types of information to provide and improve our marketing automation services. The information we collect includes both personal and non-personal data.
Personal data refers to any information that can be used to identify an individual, such as name, email address, phone number, and payment information. We collect personal data directly from you when you register for an account, subscribe to our services, or contact our customer support team. Additionally, we may collect personal data from third-party sources, such as social media platforms or other publicly available databases, to enhance your experience with our services.
Non-personal data refers to information that cannot be used to identify an individual. This may include aggregated data, anonymized data, or statistical data that we collect about the use of our services. Non-personal data helps us understand how our services are being used and allows us to make improvements to better serve our customers.
We also use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files that are stored on your device and allow us to recognize you when you return to our site. This information helps us provide a more personalized experience and improve the functionality of our website. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our services.
The information we collect is used to provide, maintain, and improve our marketing automation services. We use your personal data to create and manage your account, process your transactions, and communicate with you about your account or our services. Additionally, we use your information to respond to your inquiries, provide customer support, and send you updates or promotional materials.
We also use your information to analyze and improve the performance of our services. This includes using non-personal data to identify trends, monitor usage patterns, and conduct research and analysis to enhance the effectiveness of our marketing automation tools. By understanding how our services are being used, we can make data-driven decisions to improve functionality and user experience.
In some cases, we may use your personal data to personalize the content and advertisements you see on our website or other platforms. This may involve using cookies and other tracking technologies to collect information about your browsing behavior and preferences. By delivering targeted content and advertisements, we aim to provide a more relevant and engaging experience for our users.
We may also use your information to comply with legal obligations, enforce our terms of service, and protect the rights, property, or safety of Valtorm, our users, or others. This includes using your data to detect, prevent, and address fraud, security breaches, or other potentially harmful activities. We take these measures to ensure the integrity and security of our services and the information we collect.
Valtorm is committed to protecting your privacy and does not sell, trade, or rent your personal data to third parties. However, there are certain circumstances in which we may share your information with third parties to provide and improve our services. These third parties are required to use your information solely for the purpose of providing the services we request and are obligated to maintain the confidentiality and security of your data.
We may share your information with service providers who assist us with various aspects of our business operations, such as payment processing, data analysis, email delivery, hosting services, customer support, and marketing. These service providers have access to your personal data only to perform specific tasks on our behalf and are contractually bound to protect your information.
In addition, we may share your information with business partners or affiliates who offer complementary products or services that may be of interest to you. These partners are also required to use your information in accordance with this privacy policy and applicable data protection laws. By working with trusted partners, we aim to provide a more comprehensive and valuable experience for our users.
We may also disclose your information if required by law or in response to a legal process, such as a subpoena, court order, or government request. We will take reasonable steps to notify you of any such request, to the extent permitted by law, and will only disclose the minimum amount of information necessary to comply with the legal requirement. Additionally, we may disclose your information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or violations of our terms of service.
At Valtorm, we take the security of your personal information very seriously. We have implemented a variety of security measures to protect your data from unauthorized access, use, or disclosure. These measures include physical, electronic, and procedural safeguards that comply with industry standards and best practices. Our goal is to ensure that your information remains secure at all times.
We use encryption technology to protect sensitive data transmitted over the internet, such as payment information and login credentials. This helps to ensure that your data is securely transmitted and cannot be intercepted by unauthorized parties. Additionally, we regularly update our security protocols and software to address potential vulnerabilities and threats.
Access to your personal data is restricted to authorized personnel who need the information to perform their job functions. These individuals are bound by confidentiality agreements and are required to follow our strict data security policies and procedures. We also conduct regular training and awareness programs to ensure that our employees are knowledgeable about data protection and security best practices.
Despite our best efforts, no security measures are completely foolproof, and we cannot guarantee the absolute security of your data. However, we are committed to continuously improving our security measures and responding promptly to any security incidents. If we become aware of a data breach that may compromise your personal information, we will notify you as required by applicable laws and take appropriate steps to mitigate the impact of the breach.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as outlined in this privacy policy, unless a longer retention period is required or permitted by law. This means that we will keep your data for as long as you maintain an account with Valtorm and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.
When determining the appropriate retention period for your data, we consider the nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the data. We also take into account any legal, regulatory, or contractual requirements that may apply.
Once the retention period has expired, we will securely delete or anonymize your personal information. Anonymization involves removing or altering identifiable elements so that the data can no longer be linked to an individual. We may retain anonymized data for research or analytical purposes, as this type of data does not identify any individual and can be used to improve our services without compromising your privacy.
If you request the deletion of your personal data, we will take reasonable steps to comply with your request, subject to any legal or contractual obligations that may require us to retain certain information. Please note that deleting your data may affect your ability to use our services and may result in the termination of your account. If you have any questions or concerns about our data retention practices, please contact our customer support team for further assistance.
As a user of Valtorm, you have certain rights regarding your personal information, which are designed to give you more control over how your data is collected, used, and shared. These rights vary depending on your location and applicable data protection laws but generally include the following:
Right to Access: You have the right to request access to the personal information we hold about you. This includes the right to obtain a copy of your data and information about how we process it. To exercise this right, please contact our customer support team and provide sufficient information to verify your identity.
Right to Rectification: If you believe that the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. We will take reasonable steps to verify the accuracy of the information and make the necessary corrections.
Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent to processing. We will take reasonable steps to comply with your request, subject to any legal or contractual obligations that may require us to retain certain information.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data or object to the processing. While your request is being reviewed, we will limit the use of your data to the extent possible.
If you wish to exercise any of these rights, please contact our customer support team at [email protected]. We will respond to your request within a reasonable time frame and provide you with any necessary information or assistance. Please note that we may need to verify your identity before processing your request to ensure the security and privacy of your data.
Valtorm is committed to protecting the privacy of children. Our services are not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected personal data from a child, we will take immediate steps to delete such information from our records.
Parents and guardians play a critical role in overseeing their children's online activities. We encourage parents to educate their children about the importance of privacy and to monitor their use of the internet and our services. If you believe that your child has provided us with personal information without your consent, please contact us at [email protected] so that we can take appropriate action.
Our website and services may contain links to third-party websites or services that are not operated or controlled by Valtorm. These third-party sites may have their own privacy policies and practices, which we do not control and for which we are not responsible. We encourage you to review the privacy policies of any third-party sites your child may visit to understand how they collect and use personal information.
If we update our policies regarding children's privacy, we will notify users by updating this privacy policy and, if necessary, through direct communication. We are committed to ensuring that our practices align with applicable laws and regulations regarding the protection of children's privacy online.
Valtorm operates globally, and as such, your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those in your home country. However, we are committed to ensuring that your data is protected regardless of where it is processed.
When we transfer personal information internationally, we take appropriate steps to safeguard your data and ensure that it is processed in accordance with this privacy policy and applicable data protection laws. These steps may include entering into data transfer agreements that incorporate standard contractual clauses approved by relevant regulatory authorities, or relying on other mechanisms recognized by data protection laws.
By using our services and providing us with your personal information, you consent to the transfer of your data to countries outside of your country of residence, including the United States and other jurisdictions where we operate. We will take all necessary measures to protect your data in accordance with this privacy policy and applicable laws.
If you have any questions or concerns about our international data transfer practices, please contact our customer support team at [email protected]. We are committed to addressing any issues and ensuring that your data is handled securely and in compliance with applicable regulations.
Valtorm reserves the right to update or modify this privacy policy at any time. When we make changes to this policy, we will post the updated version on our website and update the "Last Updated" date at the top of the policy. If we make significant changes that affect your rights or the way we process your personal information, we will provide additional notice, such as by sending an email notification or displaying a prominent notice on our website.
We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated privacy policy. If you do not agree with the changes, you should discontinue using our services and contact us to close your account.
If you have any questions, concerns, or feedback about our privacy policy or practices, please do not hesitate to contact us at [email protected]. We value your privacy and are committed to addressing any issues or concerns you may have.
Thank you for choosing Valtorm. We appreciate your trust and are dedicated to safeguarding your personal information while providing you with the best possible marketing automation services. Your privacy is important to us, and we are committed to protecting it through transparent and responsible data practices.